Privacy Policy - Oncepacks

Oncepacks Limited (HE 441777) and Oncepacks US, LLC ("Oncepacks", "we", "us") operate the Oncepacks platform. This Privacy Policy describes how we collect, use, store and protect your personal data when you use our website and services.

1. Data we collect

Account data: email, display name, profile picture (via Google OAuth when you sign in).
Game activity: packs opened, battles participated in, deals played, rewards and XP.
Financial data: deposit and withdrawal records (amounts, currencies, transaction IDs). Payment details are handled by Stripe and crypto wallets; we do not store card numbers.
Technical data: IP address, device type, browser, referral source.
Affiliate data: referral codes and earnings if you participate in our affiliate program.

2. How we use your data

Provide and improve the platform (packs, battles, deals).
Process deposits and withdrawals.
Verify your identity and prevent fraud.
Communicate with you (emails, support) via Resend.
Ensure Provably Fair outcomes and auditability.
Comply with legal obligations.

3. Third parties

We use trusted third parties for infrastructure and services:

Stripe – fiat payments.
Resend – transactional emails.
Google – OAuth sign-in.
Railway, Vercel – hosting and storage.

Their privacy policies apply to their handling of data. We do not sell your personal data.

4. Cookies and similar technologies

We use essential cookies for authentication, session management and preferences. We may use analytics cookies to improve our service. You can adjust cookie settings in your browser.

5. Your rights

Depending on your jurisdiction, you may have the right to:

Access, rectify or erase your personal data.
Object to or restrict processing.
Data portability.
Withdraw consent where applicable.

6. Data retention and security

We retain data as long as necessary for the purposes above and to comply with legal obligations. We implement appropriate technical and organisational measures to protect your data.

7. Changes

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a notice on the platform. Continued use after changes constitutes acceptance.

8. Contact

For privacy-related questions: support@oncepacks.com. Oncepacks Limited (HE 441777). Oncepacks US, LLC.